Product & Sizing
We recommend booking a consultation so we can assess your needs, head
shape, and style preferences. This ensures the best fit and most natural look.
Yes, we provide both ready-to-wear and fully customized options tailored to your
lifestyle and desired style.
Lace bases are breathable and natural-looking, skin bases offer a realistic scalp
appearance, and combination bases blend the best of both. We’ll help you
choose the right one.
With proper care, most systems last between 3–6 months, depending on the type
and usage.
We recommend regular maintenance every 4–6 weeks and replacing your
system when it begins to show signs of wear.
We’ll provide full care instructions, including recommended products. Generally,
gentle washing, conditioning, and proper storage extend the lifespan.
General Questions
Our systems are designed to look and feel completely natural. With proper fit and
styling, they are virtually undetectable.
Unlike wigs, hair systems are lightweight, breathable, and designed for long-term
wear. They move naturally and blend seamlessly with your own hair.
Yes, our systems are made for everyday life, including swimming, working out,
and sleeping, with proper care and maintenance.
Consultations & Services
While not required, we recommend it to ensure the best fit and style.
Yes, all consultations are confidential and can be done in-person or virtually.
Absolutely. You can schedule a virtual consultation directly through our website.
Shipping & Packaging
Standard orders ship within 2–3 business days. Custom orders may take longer,
depending on production time.
Yes, we offer worldwide shipping. Delivery times vary based on location.
Absolutely. All orders are shipped in plain packaging with no reference to hair
systems for your privacy.
Returns & Exchanges
Due to hygiene standards, we can only accept returns on unused, unworn
Please contact us immediately. We will gladly replace or refund defective
products.
Custom-made systems are not eligible for return or refund once production
begins.
Returns & Exchanges
Due to hygiene standards, we can only accept returns on unused, unworn
Please contact us immediately. We will gladly replace or refund defective
products.
Custom-made systems are not eligible for return or refund once production
begins.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.

